P4260:[{"_4303":28,"_4304":4305},"areReviewsGrouped","reviews",[4306,4353],{"_4307":4308,"_4309":4310,"_4311":4312,"_4313":4314,"_4315":4316,"_4317":4318,"_4319":4318,"_4320":4321,"_4322":28,"_4323":4324,"_4325":4326,"_4330":3879,"_4331":4332,"_4333":4334,"_4335":4336,"_4337":4338,"_4339":4340,"_4341":4342,"_4346":28,"_4347":4348,"_64":4349,"_4350":4321,"_4351":4352},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","813dc497-d7ea-4b10-be21-6113e652f943","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-10263549608272","productId","shopify-10263549608272","body","Je suis extrêmement déçue de ma récente commande. \n\nAprès avoir attendu la livraison pendant plus de trois semaines, j'ai reçu un produit de très mauvaise qualité. L'article s'est cassé immédiatement alors que j'essayais de l'assembler, sans aucune force excessive. Au lieu de susciter de la joie, cet achat n'a causé que frustration et déception. \n\nCe niveau de qualité des produits est inacceptable, et franchement pas ce à quoi je m'attendais de la part d'une marque comme Westwing.","dateCreated","2025-12-10T13:58:43.908Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","fr","original",{"_4315":4327,"_4323":4328,"_64":4329},"I am extremely disappointed with my recent order.\n\nAfter waiting for over three weeks for delivery, I received a product of very poor quality. The item broke immediately while I was trying to assemble it — without any excessive force. Instead of joy, this purchase has caused nothing but frustration and disappointment.\n\nThis level of product quality is unacceptable, and frankly not what I expected from a brand like Westwing.","en","Instead of joy, this purchase has caused nothing but frustration and disappointment.","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ25MAK85211-340548_62cf49b303a24252fe5a9609a0f85a97_dtl_1_x280.jpg?v=1758546630","productName","Table Lamp Speranza","productUrl","//store.westwing.com/products/speranza-table-star-45-stained-brownwhite-en-25mak85211","productVariantName","W 21 x H 42 cm","rating",1,"reviewer",{"_4343":4344,"_4345":540},"displayName","Dariia K.","isVerified","isIncentivized","status","approved","Au lieu de susciter de la joie, cet achat n'a causé que frustration et déception.","unhelpfulCount","variantId","52089272041808",{"_4307":4308,"_4309":4354,"_4311":4312,"_4313":4314,"_4315":4355,"_4317":4356,"_4319":4356,"_4320":4321,"_4322":28,"_4323":4324,"_4325":4357,"_4330":3879,"_4331":4332,"_4333":4334,"_4335":4336,"_4337":4338,"_4339":4257,"_4361":4362,"_4341":4365,"_4346":28,"_4347":4348,"_64":4367,"_4350":4321,"_4351":4352},"da88d374-4dc2-4e40-aa4e-6961ec95c62e","Malheureusement, l'étoile est en Apappé et se plisse dès que vous la dépliez. Dommage que j'aie déjà détruit l'emballage, sinon j'aurais renvoyé l'article.\nLa base en bois est positive","2025-11-17T12:55:54.027Z",{"_4315":4358,"_4323":4359,"_64":4360},"Leider ist der Stern aus apappe und verknickt schon beim auseinander falten. Schade das ich die Verpackung schon vernichtet habe, sonst hätte ich den Artikel zurückgesandt.\nPositiv ist der Holzfuß","de","Leider enttäuschend","reply",{"_4315":4363,"_4317":4364,"_64":36},"

Liebe Manuela,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","2025-11-17T13:09:24.777Z",{"_4343":4366,"_4345":540},"Manuela K.","Malheureusement décevant"]

Lampe à poser Speranza