P4113:[[4145,4214,-5],{"_4146":557,"_4147":4148},"areReviewsGrouped","reviews",[4149,4192,4206],{"_4150":4111,"_4151":4152,"_4153":4154,"_4155":4156,"_4157":4158,"_4159":4160,"_4161":4160,"_4162":3898,"_4163":24,"_4164":3702,"_4165":4166,"_4167":4168,"_4169":4170,"_4171":4172,"_4173":4174,"_4175":4107,"_4176":4177,"_4180":4181,"_4185":24,"_4186":4187,"_52":4188,"_4189":3898,"_4190":4191},"subscriberId","reviewId","218d0668-db59-4674-b521-d47c8dbedb51","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9816789745930","productId","shopify-9816789745930","body","I feel completely misled by this purchase. The product is advertised as a Large Dimmable LED Pendant Halo with Colour Change and Remote Control – yet it does not include a remote control. Without it, you can’t change the colour or dim the light as promised.\n\nI only realized this after installation and seeing that two other customers had the same issue. This feels like a scam, and I’m extremely disappointed with Westwing for allowing such a misleading description to remain on the site. I expected much better quality and transparency from them.","dateCreated","2025-09-27T15:07:15.046Z","dateUpdated","helpfulCount","isRecommended","languageCode","productHandle","large-led-pendant-lamp-halo-with-colour-change-and-remote-control-dimmable-en-24may29314","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24MAY29314-218416_5d164b4668a55bf67b8696d58bd337ba_dtl_1_x280.jpg?v=1732315069","productName","Large Dimmable LED Pendant Halo with Colour Change","productUrl","//store.westwing.com/products/large-led-pendant-lamp-halo-with-colour-change-and-remote-control-dimmable-en-24may29314","productVariantName","W 120 x H 2 cm","rating","reply",{"_4157":4178,"_4159":4179,"_52":32},"

Dear Guillermo,

We sincerely apologize that the product you have received does not meet our high quality standards. We are very sorry for the inconvenience this has caused you.

Please do not hesitate to contact our customer service team (service@westwing.de) to quickly find a solution that meets your expectations. Our team will do everything possible to solve the problem to your satisfaction.

We thank you for your understanding and remain at your disposal for any further questions.

","2025-09-29T13:18:46.843Z","reviewer",{"_4182":4183,"_4184":557},"displayName","Guillermo R. S. D.","isVerified","isIncentivized","status","approved","Very Disappointed – Misleading Product Description","unhelpfulCount","variantId","50327415783690",{"_4150":4111,"_4151":4193,"_4153":4194,"_4155":4195,"_4157":4196,"_4159":4197,"_4161":4197,"_4162":3898,"_4163":24,"_4164":4198,"_4165":3982,"_4167":4199,"_4169":4200,"_4171":4201,"_4173":3903,"_4175":4107,"_4180":4202,"_4185":24,"_4186":4187,"_52":4204,"_4189":3898,"_4190":4205},"04b9cb07-580f-4cdd-b7e6-fb59d68163f6","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9767617626378","shopify-9767617626378","Product kwam niet overeen met de beschrijving. Er zit geen afstandsbediening bij en hij is ook niet dimbaar. ","2025-03-30T18:19:26.122Z","nl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24MAY52571-218415_1a9d454143f02c6b021ee6d329ef7d9a_dtl_1_x280.jpg?v=1729696894","LED Pendant Lamp Halo with Colour Change and Remote Control","//store.westwing.com/products/dimmable-led-pendant-lamp-halo-with-colour-change-and-remote-control-en-24may52571",{"_4182":4203,"_4184":557},"Tijn","Verkeerd product","50169901941002",{"_4150":4111,"_4151":4207,"_4153":4194,"_4155":4195,"_4157":4208,"_4159":4209,"_4161":4209,"_4162":3898,"_4163":24,"_4164":4210,"_4165":3982,"_4167":4199,"_4169":4200,"_4171":4201,"_4173":3903,"_4175":4107,"_4180":4211,"_4185":24,"_4186":4187,"_52":4213,"_4189":3898,"_4190":4205},"1ac7b183-7ef8-42b0-9dd4-4949ebd59dfb","Die Lampe sah aus wie beschrieben - sehr schön - wurde aber leider ohne Fernbedienung geliefert. Sie war weder dimmbar noch lies sich die Farbtemperatur einstellen und wurde deshalb retourniert. Eine Ersatzlieferung wurde nicht angeboten. ","2025-03-29T19:10:36.208Z","de",{"_4182":4212,"_4184":557},"Josephin W.","Fehllieferung ",{"_4215":557,"_3822":-5},"success"]